The Persnickety 100% Satisfaction Guarantee
We work diligently to make sure each printed project is a stunning representation of the effort and love you put into creating it. If something isn't right, real people are here to make it right.
- ✓Every order quality checked
- ♥Hand printed by real people
- 60 daysTo report a defect
- OremPrinted in our Utah lab
Every Order Gets the Persnickety Treatment
No order goes straight from upload to the printer and out the door. Every Persnickety Prints order is assessed, optimized, hand printed and quality checked.
Assessed & Optimized
Our team looks over your order and optimizes your files before anything is printed.
Hand Printed
Your prints are made by real people in our Orem, Utah lab, not shipped off to a faceless print farm.
Quality Checked
Every order gets a final check before it's packed, so what you receive is something you're proud of.
If Something Isn't Right
If your order doesn't meet your expectations, let us know. We'll take care of anything that's in our control.
A Print Doesn't Look Right
Email us with your order number and a quick description or photo of the issue. We'll review it and work with you on a fix.
Damaged in Shipping
We make every effort to get your prints to you in perfect condition, but shipping issues happen. Hold onto your invoice and email us photos of the damage. We'll evaluate it and ship out reprints right away.
Defective Product
Defective products can be replaced or returned within 60 days. Contact us first and we'll walk you through the next step.
Before You Order & Returns
Because every print is made just for you, we can't resell returned prints. A quick double-check before checkout saves everyone time.
Triple-Check Your Order
- Your sizes and quantities are what you intended.
- Your crops look right. See our cropping tips.
- Your photos have enough resolution for the size you chose. Learn about resolution.
- Your aspect ratio matches your print size. Aspect ratio explained.
Returns Policy
Defective products can be replaced or returned within 60 days. Please email us before sending anything back so we can help you as quickly as possible.
Persnickety Printsc/o Returns Dept
190 North Orem Blvd
Orem, Utah 84057
USA
Guarantee FAQs
What does the Persnickety Prints guarantee cover?
We stand behind every order. If your prints don't meet your expectations because of something in our control, contact us at support@persnicketyprints.com and we'll make it right.
How long do I have to report a defective product?
Defective products can be replaced or returned within 60 days.
My order arrived damaged. What should I do?
Hold onto your invoice and email photos of the damage to support@persnicketyprints.com. We'll evaluate the situation and ship out reprints right away.
Where do I send a return?
Email us first, then send returns to Persnickety Prints, c/o Returns Dept, 190 North Orem Blvd, Orem, Utah 84057, USA.
Your Memories Are in Good Hands
Real people, real photo paper, and a promise we keep.